One relevant case of use of Hyperflow to introduce a new payment method was created by BACEN, Brazilian Central Bank, which regulates all bank services in Brazil. They have launched a real time payment system to be adopted by all the Brazilian Banks, and they gave very short time to implement it. An important Brazilian Bank, called Tribanco, that offers services to consumers and corporations, and part of the Brazilian Bank services system, needed to implement this money transfer service called Pix in a very short time frame, with the security to have the transactions done in realtime and the accuracy of the money transfer from one account to another. Tribanco’s Architecture Manager, Saulo de Abreu e Silva, quotes the following about using TQI Hyperflow:
“We needed a solution for PIX that was resilient, scalable, and that followed the new regulations of the Central Bank; the new business model of the Central Bank, which is one of a more dynamic bank, a bank that is aware of the market, one that implements rapid changes and with changing regulations, you can change at any time. So, with that, HyperFlow was a solution that came to support us in this new bank model we are implementing.
TQI was the best option for us because of the knowledge history between TQI and the bank.
Despite the short time we had available to execute the project, it was a relatively quiet one because with the contribution of TQI’s experience with the bank’s environment, plus the HyperFlow solution, we were able, in a few weeks, to have all the PIX transactions already available to our developers, already available in our homologation environment even with the Central Bank changing these specifications during the project. And we were able to go live, together with the entire market, making PIX transactions for instant payment available for both our bank’s customers and our acquiring customers.
Today with HyperFlow, we are able, in the case of PIX, to see all the transactions that exist from customers, we are able to monitor the volume of transactions, monitor the volume of PIX execution. We can track whether a problem is happening, whether fraud is happening, whether fraud attempts are happening, whether security problems are happening. So, HyperFlow allows us to have an end-to-end view without having to go into legacy systems or core banking, following the PIX ecosystem in a unified and centralized way”
Having scripted many such success stories, TQI is a 29 year old IT company that delivers solutions and services to its customers of the “New Economy.”
Customer Business knowledge + an experienced team + Agile Methodology + Hyper automation solutions, is the base of the TQI success strategy
Using the most advanced tools and methodologies (Agile, Devops, Microservices) TQI has developed Hyperautomation (Low/code no-code, iPaaS, CpaaS) platforms to help its customers accelerate the integration and facilitate omnichannel operations/ automation in complex environments. The company works closely with its customers to understand their challenges and business strategies, applying its highly trained IT veterans to transform clients’ business requirements into solutions. TQI uses an Agile methodology to warranty the delivery of high-quality solutions while ensuring a speedy time to market. The company has a deep understanding of how customer business is a key for the success of any project and how technology can be leveraged to achieve it. As a result, the Agile methodology is used as a “state of the art” set of practices by everyone at TQI while the company’s proprietary hyperautomation tool helps automate, orchestrate and connect clientsboth internallyand externally to end-to-end solutions. As Fernando Augusto de Lima Zei, CEO of TQI says, “Customer Business knowledge+ an experiencedteam+Agile Methodology+Hyperautomation solution is the base of the TQI success strategy.”TQI notes that Latin America customers nowadays struggle the most in transforming their actual business to a cutting edge digital model in the shortest time possible. Consequently, the new economy demands a transformation of the “how to communicate in a better way with customers,”while COVID-19 has accelerated and transformed the way companies interact with their customers. TQI has understood this paradigm much earlier than the majority of its competitors, which has helped them work with several high-tech companies to achieve their goals.
Today, TQI is growing at a rate of 30-40 percent year over year, proving that the TQI strategy is aligned with the new era of the new digital world. TQI has big plans to expand its presence outside of Brazil, and has already started business in the US, expanding to LatAm and overseas. In the future, TQI wants to evolve its products, adding new modules and features like Artificial Intelligence and Machine Learning. TQI has the vision to become a leading automation and integration SaaS provider to truly simplify digital transformation for its clients worldwide.